OPERATIONAL SERVICES
When a machine stops, every minute impacts your production. Prevent interruptions before they occur.
THEY ALLOW YOU TO
How this supports your production
Operational Services help you prevent downtime, respond to issues and maintain operational continuity across the machine lifecycle.
They are focused on support, maintenance, repair and operational continuity.
01
Reduce downtime and production interruptions
02
Prevent issues before they impact operations
03
Respond quickly and effectively to technical incidents
04
Ensure availability of critical spare parts
05
Maintain machine performance over time
06
Strengthen operator and maintenance capabilities
SERVICES
DENN Operational Services are organised into four key areas
01 / 02
DENN Online Priority
We offer prepaid hour packages that give you priority access to remote technical support all year round.
Choose from 10, 20 or 30-hour packages, allowing you to respond quickly to technical issues and minimise production impact when support is required.
02 / 02
Machine Diagnosis
A technical assessment of your machine’s condition to identify critical issues, prioritise actions and define the most appropriate maintenance or improvement plan.
01 / 02
Preventive Maintenance
Plan and track maintenance activities to prevent unexpected downtime and reduce the costs associated with reactive interventions.
02 / 02
Machine Spare Parts
Ensure the availability of critical components to minimise response time and avoid production interruptions.
01 / 02
Spare Parts Investigation
A technical service to identify and validate components when references are unclear, documentation is incomplete or the machine is outside the current catalogue.
02 / 02
Retrofit
Upgrade systems and connectivity to improve safety, performance and digital capability.
01 / 02
Training
We provide training in the format that best suits your operations: on-site, at DENN facilities or online.
Our objective is to ensure that operators can confidently operate the machine, perform maintenance tasks and apply the required metal forming processes correctly.
02 / 02
Certifications
We certify that operators have achieved the required level of knowledge and capability in machine operation.
Through structured evaluation and follow-up, we ensure your team can operate at the expected standard over time.
01 / 08
Expert Online Support
Prepaid-hours package available through the year for immediate remote assistance.
02 / 08
Preventive Maintenance
Track and schedule maintenance tasks to avoid downtime and cut costs.
03 / 08
Machine Diagnosis
Tailored maintenance strategies based on real production and machine usage.
04 / 08
Machine Spare Parts
Immediate availability of key components to minimize stoppages.
05 / 08
Spare Parts Investigation
Help sourcing compatible components for older or custom machines.
06 / 08
Retrofit
System upgrades that improve safety, performance and digital capabilities.
07 / 08
Training
Flexible programs — on-site, at our facilities, or online. Operation, maintenance and metal spinning.
08 / 08
Certifications
A long-term evaluation path so operators master practical and theoretical machine use.
METHOD
Where this adds value
01
Reduce downtime
02
Prevent issues
03
Improve response time
04
Maintain performance
From reactive to proactive operations.
Combine with Intelligence Services to anticipate and improve performance.
LET'S TALK ABOUT YOUR PROJECT
We transform your vision into tangible results through strategy, creativity, and purpose.
- Phone Number
- (+34) 937 13 20 01
- denn@denn.es
- Address
- Industrias Puigjaner S.A. - DENN Carrer Pintor Vila Cinca, 30, 08213 Polinyà, Barcelona
